FRENCH DOOR TOP BLACK CHARCOAL PANEL NEVER IN STOC

A LIGHT TAP WITH A BOTTLE AND THE WHOLE PANEL SHATTERED. THE REPLACEMENT PART IN THE CHARCOAL BLACK GLASS HAS BEEN OUT OF STOCK IN MY ZIP CODE FOR AREA OVER 6 MONTHS. WHAT A JOKE

Discontinued everything good about this fridge

Bought the fridge specifically for the pink panels which have apparently been discontinued and are no longer available anywhere. I feel like I’ve been totally scammed, how is this a “bespoke” fridge when you discontinue everything that makes it bespoke. Such a huge waste of my time and money.

Yellow Panels

We bought our kitchen appliances in August 2024, they finally delivered in November (long delay) but all we could get were the white panels for the 4 panel french door bespoke fridge. We did get a 'panel offer' certificate so we could get the yellow panels (we ordered and wanted) at a later date, but we never get a response on when they will be available. I have called a few times each month since but just get the same response "keep watch of our site and once they are available, they will show". This fridge works great and the glass paneled fridge (range & wall oven) was a fantastic idea, and we love them all but when are the colored panels coming back in stock? We see a lot of folks are wanting these great colors (yellow, orange, green, pink, etc.) to come back in stock, but all Samsung has is black, gray, white & that dusty blue. Come on Samsung what is the issue? If we wanted any of these blah colors, we could buy any fridge out on the market.

Love the beverage features, freezer is large like

I purchased this fridge 6 weeks ago, and im in love with it.

Love my changeable panels!

[This review was collected as part of a promotion.] I love being able to change out the panels on my Bespoke fridge. The Stainless Panel looks great in my kitchen.

False advertising!

False advertising! Website advertises option to CUSTOMIZE by photo or design, yet no way to really choose that option when shopping for more panels in MyBespoke. What was going to be a heartfelt custom designed gift, turned into a disappointment because the colors after all these years have not been upgraded!

Free panels were a scam

I bought the fridge around the 4th of July in 2024. Not once since then has there been colors other than white black and blue. Unacceptable and a scam to advertise 4 free panels.

Panel rebate fail

The only fridge in stock had the blue panels on top but knowing I’d get a rebate for the white panels, I bought the refrigerator. Many, many months later, the white panels are still not in stock and I’m stuck with a fridge color that isn’t ideal. Horrible…

Awesome fridge

[This review was collected as part of a promotion.] Super awesome refrigerator the beverage center is the coolest thing with the auto fill pitcher. The 2 type of ice is awesome for making drinks and having people over it makes plenty of ice. My wife loves all the space from the French door design.

Awesome Fridge

[This review was collected as part of a promotion.] Awesome fridge. Black glass is easy to clean and is fingerprint proof.

panels not available

I do love the 4 door hub refrigerator but what I am most annoyed with is the lack of panels available and the lack of customer service in this regard.